Privacy Policy
How we handle your information when you use TextSoft.
Last updated: September 2026
Introduction
This Privacy Policy explains how TextSoft ("we", "us", "our") collects, uses and protects the information you provide when you visit our website, contact us, or purchase our software. By using our website or services, you agree to the practices described here.
Information we collect
Information you give us directly, such as your name, email address, phone number and message, when you fill in our contact form, request a custom solution, or make a purchase.
Transaction information required to process a purchase, such as billing details and GST information, handled by our payment provider.
Basic technical information your browser sends automatically, such as device and usage data, used to keep the website secure and working.
How we use your information
To respond to your enquiries and provide customer support.
To process purchases, activate licences, and send you invoices and important account or product notices.
To improve our website, products and services.
The software and your data
TextSoft runs on your own computer. Your typed text and converted content stay on your device and are not transmitted to us during normal use. An internet connection is required only for one-time licence activation.
Sharing and disclosure
We do not sell your personal information. We share it only with service providers who help us operate (such as payment and email providers), and only as needed, or where required by law.
Data retention & security
We keep personal information only for as long as necessary for the purposes described here or as required by law, and we take reasonable measures to protect it against unauthorised access.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in line with applicable law.
Contact us
If you have any questions about this Privacy Policy, email us at sales@text-soft.com.